Technical Service

Technical Service Mission
To ensure the highest satisfaction possible among our internal and external customers through outstanding initial call response, situation assessment, troubleshooting, return authorization, and minimization of customer "down time". Analyze data to identify significant device issues to improve the quality of our products, and proactively seek to minimize potential service occurrences by directing customer training for patient preparation, device operation and self-troubleshooting.

Technical Service Contact Information
CardioDynamics' Technical Service department is committed to meeting your support needs. Technical Support Engineers are available to assist customers Monday through Friday, 7:00 AM until 4:00 PM, Pacific Standard Time, excluding holidays.

To facilitate faster service, please have your model and serial number ready when contacting CardioDynamics by one of the following methods:

Phone: 800-778-4825 or 858-535-0202, Option 3
Facsimile: (858) 458-9733

• Email Technical Service
• BioZsim - For Periodic Device Testing
• Frequently Asked Questions (FAQ)
• Self-Help Troubleshooting
• Service & Repair
• Product Specifications
• Z Care^® Standard Warranty and Extended Service Agreements